Eight modules: Simply, sticky and spicy.
A compact course for non-SCM managers that enables them to succesfully interact with SCM. Modules 1–2 set the context, Modules 3–6 build SCM microfoundations, Modules 7–8 integrate and apply.
Time recommended for normal interaction
- 01MODULE
Why SCM is critical
What SCM is, why it matters, common misconceptions, customer promises, cost, resilience, sustainability, working capital, and cross-functional business impact.
25MIN - 02MODULE
SCM today
How modern supply chains operate, global networks, digitalization, volatility, disruption, functional interdependence, performance pressure, and why traditional silos fail.
30MIN
- 03MODULE
Supply chains are linked
How decisions connect across functions, cause-and-effect chains, local optimization, system performance, supplier-customer dependencies, and unintended operational consequences.
40MIN - 04MODULE
Supply chains are uncertain
Why forecasts are imperfect, demand and supply variability, lead-time uncertainty, capacity constraints, buffers, flexibility, and decision-making under incomplete information.
45MIN - 05MODULE
Supply chains are non-linear
How small changes create large effects, bottlenecks, thresholds, delays, bullwhip dynamics, amplification, tipping points, and nonlinear performance consequences.
50MIN - 06MODULE
Supply chains are ambiguous
Why SCM decisions involve conflicting goals, cost-service trade-offs, resilience, sustainability, working capital, functional perspectives, and no single right answer.
40MIN
- 07MODULE
S&OP process
How S&OP connects demand, supply, finance, and strategy, cross-functional alignment, planning routines, decision forums, scenarios, and management ownership.
50MIN - 08MODULE
Course wrap-up
How to apply SCM microfoundations, linked thinking, uncertainty awareness, nonlinear thinking, ambiguity handling, managerial action, and personal transfer.
20MIN